Accompanying People Affected by Cancer in Their Return to Life After Treatment: A Report on an Experiment Conducted in Canada
This study aims to assess family doctors’ perceived needs for improved patient follow-up post-acute treatment in oncology departments, specifically focusing on the Patient Oriented Discharge Summary (PODS) for individuals living with cancer.
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Culture & Leadership | Patient Family & Community Engagement | Quality & Clinical Excellence
Patient Advocacy Community Connection Call: Leader Rounding
This Patient Advocacy Community Connection Call focused on leader rounding as a follow-up to the webinar, Leader Rounding: A Proactive Approach to Improve Experience, held on October 10, 2023. *Please note: Calls do not provide patient experience education credit (PXE).
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Quality & Clinical Excellence
Fostering Patients’ Confidence to Manage Their Care at Home
In this case study, Banner Health shares the process changes it made to help patients feel more confident in managing their healthcare after discharge. Learn how establishing partnerships, enhancing communication between teams, and embracing a back-to-basics approach drove positive outcomes in patient experience and improved HCAHPS scores.
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Quality & Clinical Excellence
Connecting Volunteers to Hospital Goals: An Inpatient Fall Prevention Program
2pm ET / 1pm CT / 12pm MT / 11am PT – Traditionally, volunteer programs focus on hours and the total number of volunteers, which misses the opportunity to show impact and a connection to hospital goals. In 2023, Mount Sinai Morningside’s goals focused on our values of flow, people, financial stewardship, and safety and
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