Lost Belongings Workgroup: June 12, 2024

1pm ET / 12pm CT / 11am MT / 10am PT – The Lost Belongings Workgroup is a meeting space for those interested in conversations and solution generation with patient advocates working to improve lost belongings policies and practices.
The Patient Advocate Community has recognized a need for better processes and policies to shepherd personal belongings through an individual’s healthcare journey. If those belongings are lost, the protocols in place to recover or reimburse those items will impact patient perceptions and staff experience. Join the Lost Belongings Workgroup if you are interested in participating in conversations and solution generation with patient advocates working to improve lost belongings policies and practices.
This event does not offer patient experience continuing education credit (PXE).
Related content
-
Environment & Hospitality
You Can’t Go Wrong If You Do Right by the Patient
Julian Manriquez, Supervisor for Hospitality Services at City of Hope, discusses how his 110-acre campus strives to provide visitors with a five-star transportation and wayfinding experience through a unique Ambassador program. Listen in as he describes the critical roles of innovation and evolution throughout the program’s beginnings, survival during the COVID-19 pandemic, current operations, and
Learn more -
Environment & Hospitality | Staff & Provider Engagement
Trust Me: Building Trust Through Humanism and Compassion
Do your patients trust you to provide compassionate care? If they don’t, the impact on the healthcare system can be devastating. Learn the six behaviors that patients and families say are needed to help build trust with their clinicians. Discover the critical role that compassion and humanism play in building trust and improving the human
Learn more -
Environment & Hospitality
PX Chat: Lost Belongings
1pm ET / 12pm CT / 11am MT / 10am PT – Join The Beryl Institute community for an opportunity to connect with your peers and discuss big questions in healthcare centered around the topic of lost belongings. Breakout discussion groups allow you to share your challenges, celebrate your successes, and discover what other organizations
Learn more