Person Centered Care: Definitions and Perceptions of Various Stakeholders
This descriptive qualitative study was designed to increase our understanding of care as experience by various stakeholders in a nursing home. This study took place in the assisted living and long-term care units of one continuing care retirement community that implemented culture change as its model of care. All employees had received an introductory training session on culture change and continued to receive ongoing educational sessions from management staff. Residents and families were given information on patient choice and self-direction by staff.
Related content
-
Culture & Leadership | Staff & Provider Engagement
Leading Healthcare & PX Teams with Clarity, Confidence and Courage
A healthy, empowering, and inclusive work culture inspires trust and engagement, making it easier to recruit and retain top talent. Yet, it’s harder than ever in this constantly changing world of burnout and overwhelm. In this webinar, healthcare leaders will learn to maximize human potential with a focus on well-being, leveraging the Culture CARES® model
Learn more -
Quality & Clinical Excellence | Staff & Provider Engagement
“Hear with Heart:” Escape Room Training in Patient Belongings
San Juan Medical Center shares a hands-on learning approach that allows caregivers to understand what matters most to patients in the moment and how to actively listen to patients’ needs. “Hear with Heart is an escape room training exercise for providers and staff that is part of the medical center’s “What Matters to You?” program.
Learn more -
Staff & Provider Engagement
Patient Experience Toolkit: A Resource for PX Departments of One
By Ashley Coplin Small rural hospitals have challenges in providing resources and training in a timely manner due to the nature of hospital work, limited financial resources, and staffing shortages. Additionally, the training must be able to accommodate shift changes and the diverse types of employees (full-time, part-time, PRN). Whitfield Regional Hospital’s Patient Experience Department
Learn more