Integrating Person Directed Care into the Client Experience

Culture Change initiatives in long term care have identified creative ways to implement a model of Person Directed Care that aims to improve the client experience by providing dignity and choice, and foster deep relationships among its community members. The New Jewish Home created an environment of care called The Small House and educated its workforce on the Green House® Project Legacy Alignment program to redesign the organization’s structure and environment. The purpose of this study was to understand the perceptions of the elders, staff and family members who first experienced a traditional long term care setting, and then moved to the Small House setting.
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Environment & Hospitality
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Environment & Hospitality
Lost Belongings Workgroup: February 14, 2024
1pm ET / 12pm CT / 11am MT / 10am PT – The Lost Belongings Workgroup is a meeting space for those interested in conversations and solution generation with patient advocates working to improve lost belongings policies and practices. The Patient Advocate Community has recognized a need for better processes and policies to shepherd personal
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Environment & Hospitality
Evaluating a Co-designed Patient-Facing Digital Hub for Enhancing Patient Engagement in Research (PER)
This report highlights a shift from patients as research participants to active partners. Learn how, through a co-design approach, Sunnybrook Health Sciences Centre developed a website to support patient engagement in research, with feedback shaping its usability and accessibility. Patient partners reported a positive experience, feeling heard and appreciated in this co-designed initiative.
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