The Impact of Organizational Culture Training on Patient-Provider Communication
Methodist Le Bonheur Healthcare defines their culture as “The Power of One.”To build a strong PFCC culture throughout the entire system, Methodist Healthcare diagnosed cultural strengths and opportunities and provided tools and training to define and reinforce the organization’s Power of One culture – the power of one person, one team, one organization and one community to deliver on the promise of exceptional healthcare. This case study used a pre-post intervention study design to assess the effect of Power of One training on patient’s perception of patient-provider communication.
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
The Impact of Organizational Culture Training on Patient-Provider Communication
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