Using Unsolicited Feedback to Improve Patient Experience
Amy Brown, Founder & CEO, Authenticx, shares the importance of unsolicited feedback compared to traditional surveys and the ways to collect it in order to improve the patient experience.
Related content
-
Innovation & Technology | Patient Family & Community Engagement
Expanding Access through Telehealth
This connection call discusses rolling out and supporting successful Telehealth services.
Learn more -
Innovation & Technology
Digital patient engagement at a perioperative surgical home implemented community hospital
Learn more -
Culture & Leadership | Innovation & Technology
Harnessing Technology for Patient-Centered Rounding: Trends and Best Practices
Watch an illuminating journey into the world of rounding technology within healthcare organizations, spotlighting its role in capturing in-the-moment feedback as part of a comprehensive XM (Experience Management) listening strategy. Delve into the latest tech trends, implementation strategies, and patient engagement tips through practical insights and real-world case studies. Don’t miss this opportunity to gain
Learn more