Is Anybody Listening? The Importance of Staff Engagement to Patients
Magali Tranie, Director of Marketing at ImageFIRST Healthcare Laundry Specialists, shares ways to enhance culture building with staff engagement through inspiring your staff, setting goals and building resilience.
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Environment & Hospitality | Quality & Clinical Excellence
Applying Equity, Diversity, and Inclusion in Co-Design with Patient Experience Partners
If diversity of your PFACs is a top strategic priority for your hospital, then this learning bite is for you. North York General Hospital shares how it built a recruitment campaign around three actions that led to hiring 14 new advisors from underrepresented communities. With enhanced diversity in their PFACs, the hospital can now better
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Environment & Hospitality
On the Road at Cook Children’s Health Care System
On the Road at Cook Children’s Health Care System – October 2023 by Rikki Chadwick We have reinvigorated our “On the Road” series with a visit to Cook Children’s Health Care System based in Fort Worth, Texas. Knowing every child’s life is sacred, Cook Children’s Promise is to improve the well-being of every child in
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Environment & Hospitality
Humanizing Healthcare Through Art
As a caregiver, my first concern is my loved one, and, at the same time, I am very aware of the stress, anxiety, and burnout of our wonderful providers. This is why The Beryl Institute is focused on “elevating the human experience in healthcare.” We must consider the wellbeing of everyone. Art is one way
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