Is Anybody Listening? The Importance of Staff Engagement to Patients
Magali Tranie, Director of Marketing at ImageFIRST Healthcare Laundry Specialists, shares ways to enhance culture building with staff engagement through inspiring your staff, setting goals and building resilience.
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Environment & Hospitality | Patient Family & Community Engagement | Quality & Clinical Excellence
Lessons from Interpreters: Improving Health Equity and Inclusion for all Patients
Michelle Harris | Manager, Interpreter Services, Michigan Medicine Christa A. Moran, NIC, MEd, CoreCHI | Supervisor, Interpreter Services, Michigan Medicine Interpreters are one of the few individuals who experience all facets of the health care system. In this webinar, participants will learn how interpreters’ suggested improvements for Limited English Proficient (LEP) and deaf patients were
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Environment & Hospitality
A concept analysis of the patient experience
Patient experience, an essential indicator of quality patient care, is of increasing importance to hospitals that want to improve and maintain strong patient experience metrics to remain competitive in the business of healthcare. The aim of this study was to clarify the concept of the patient experience by identifying its existing definitions, methods of measurement,
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Environment & Hospitality
Improve First Impressions at Your Front Door – Patient Ambassador Rounders Enhance the Patient Experience of a Busy Emergency Department
Nobl rounding platform assists in optimizing workflow of rounds in the ED.
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