Motivation x Empowerment = Caregiver Engagement

Charles Kunkle, Engagement Coach, Navigator Leadership, discusses how to first understand what motivates their staff and then provides creative program ideas to ensure a positive patient experience for the ultimate working environment.
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Culture & Leadership | Infrastructure & Governance | Staff & Provider Engagement
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Culture & Leadership | Patient Family & Community Engagement | Quality & Clinical Excellence | Staff & Provider Engagement
PX Chat – Leading with Equity: DEI & the Patient Experience in Today’s Climate
12pm ET / 11am CT / 10am MT / 9am PT – In a time of heightened political and cultural tension, advancing diversity, equity, and inclusion (DEI) in healthcare is both more critical and more complex than ever. This PX Chat offers a dedicated space for members of The Beryl Institute focused on DEI efforts
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Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement
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This webinar will review evidence regarding remediation of communication skills in healthcare providers, shame in healthcare, and how the two intersect. The experience at our institution includes two pilot programs designed for providers and entire clinics with suboptimal patient experience scores. We will present stepwise strategies, lessons learned, and qualitative and quantitative data that are
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