Why Should We Care “What Matters Most” to Our Patients and their Families?
Mary Ann Dragon, Director, Patient and Family Services, Rainbow Babies and Children’s’ and MacDonald Women’s Hospitals University Hospitals, discusses why we should care about what matters most to patients and families. Communicating and making connections show us how to individualize care to support patient and family engagement and participation in the plan of care.
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Ask questions, share insights and connect with other experience leaders.
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Why Should We Care "What Matters Most" to Our Patients and their Families?
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