Understanding Patient Engagement in Patient Safety Using a Qualitative Approach: Creation of a 5-Facet Framework
In recognition of the value the World Health Organization and other organizations have placed on the role of the client and family in promoting healthcare safety, and given the limited (evidence-informed) depth of our current understanding of what this means from a patient- and family-centred approach and how it should most realistically be operationalized, the team undertook a multi-phased study to examine this issue. This case study presentation would address Phase II – a qualitative approach to understanding patient perspectives about being engaged in patient safety at the clinical level.
Related content
-
Patient Family & Community Engagement | Quality & Clinical Excellence
Transforming Lives: A Journey of Compassion and Advocacy
On the Road with the Cystic Fibrosis Foundation – February 2024 by Stacy Palmer, CPXP I recently had the opportunity to travel to Bethesda, Maryland to meet with the Cystic Fibrosis Foundation, a non-profit organization dedicated to supporting individuals with cystic fibrosis (CF) by funding research and drug development, partnering with the CF community, advancing
Learn more -
Culture & Leadership | Patient Family & Community Engagement
We’re All Emotional Beings: That’s What It Is to Be Human
Ben Larsen, Experience Advisor at Baylor Scott & White Health, discusses the significance of human connection and the relationships we build with patients. Listen as he talks about communicating in service of a relationship, origin stories and the importance of practicing compassion and empathy.
Learn more -
Innovation & Technology | Patient Family & Community Engagement
Why it’s Vital to Adopt an Aggressive Patient Experience Strategy
Patient experience is becoming increasingly vital to healthcare providers for many reasons, and traditional CX technologies are helping healthcare organizations improve. Healthcare is already spending more than most industries on CX or patient experience technologies, but Metrigy’s research data shows the need for an increased focus on four technologies that promise high return on investment.
Learn more