Improving Patients’ Experience through Culture Competence
Sahar Andrade, MB.BCh, Diversity, Leadership and Culture Competence Consultant/Trainer – Social Media Strategist, Sahar Consulting, LLC
Over the past decade, the importance of cultural competence as a critical facet for the provision of high quality health care has risen. Healthcare providers and professionals need to start developing cultural awareness and sensitivity. Cultural sensitivity begins with a recognition that there are differences between cultures. These differences are reflected in the ways that different groups communicate and relate to one another and to the Healthcare professionals. These differences in experiences, beliefs, values and language affect the patients’ perceptions of clinical service delivery, acceptance of a diagnosis and following the treatment regardless of their cultural background. As the diversity of the population increases, so does its cultural complexity of diverse patient populations from different racial, ethnic, socioeconomic, religious and cultural backgrounds.
Related content
-
Culture & Leadership | Innovation & Technology | Patient Family & Community Engagement | Quality & Clinical Excellence
From Words to Wellness: Promoting Health Equity through Translation
This webinar will explore the critical intersection of language access and health equity. This engaging event will cover a range of topics, including: Language Barriers: Address the challenges posed by language barriers and their impact on healthcare access and outcomes. Translation Technology: Discover advancements in translation technology and how they are revolutionizing communication in healthcare.
Learn more -
Culture & Leadership | Policy & Measurement | Staff & Provider Engagement
Promoting Anti-Racism and Supporting Staff through Policy
Mount Sinai deepened its commitment to equity and began a journey towards anti-racism in 2020. As part of this effort a diverse group of colleagues responded to a call for action from the staff to create a policy that clearly defines how to manage patients acting in a racist/ discriminatory way while supporting staff as
Learn more -
Culture & Leadership | Staff & Provider Engagement
Storytelling and its Practical Influence
Storytelling is a connection tool that has the tendency to influence and captivate an audience when done correctly. The power of a single story can also inspire and trigger the emotional (right brain) to react a certain way and/or bring sense and logic to a moment. This can ignite the left side of our brain
Learn more