Nine Spiritual Principles for Patient Experience
David Carl, Executive Director of Pastoral Care and Education, Carolinas HealthCare System
To meet and inspire others through Patient Experience we need to be engaged and inspired from within. Real-world applications of Nine Spiritual Principles will remind attendees of the call and passion for why they got into the healing field in the first place. This focus will in turn have a positive influence on being more fully present with those for whom we care. Through story telling, illustrations, and experiential engagement with the audience, those in attendance will remember how essential it is to view self and others as multi-sensory beings. All present will be asked to recall that they are composed of – Mind-Body-Spirit interfaces – and so are our patients, families, and colleagues we engage.
Related content
-
Patient Family & Community Engagement | Staff & Provider EngagementThe Importance of Emotional Intelligence in Patient Relations (Part 1)
The Patient Relations department assesses and resolves complex patient issues related to customer service, billing, and patient care daily by researching errors and patient issues and finding the proper solution to satisfy the needs of the patient and their care partners. Individuals possessing a high emotional intelligence (EI) quotient can use their emotions as a
Learn more -
Staff & Provider EngagementHealthcare Team Members’ Views on Social Determinants of Health Screening and Referral Practices in a Pediatric Emergency Department
We aimed to explore the healthcare team members’ (HTMs) views on social determinants of health (SDH) screening and referral processes in a pediatric emergency department (PED). We conducted a cross-sectional, mixed-methods study to explore PED HTMs’ views on social care practices at a quaternary-level children’s hospital. The survey was created using a goal identification framework.
Learn more -
Staff & Provider EngagementVolunteer Professionals Community Connection Call – Shadowing
Some volunteer program leaders also manage job shadowing programs at their hospitals and clinics. These are usually intended to be short-term experiences directly 1-1 with a preceptor. It is observation-only, which is different from traditional volunteer programs where students would perform tasks independently.
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events