Strength in the Storm: Using PFE Strategies to Reduce Burnout
Tiffany Christensen, Performance Improvement Specialist, North Carolina Quality Center
Burnout is a serious issue effecting safety, cost and patient satisfaction. In this session, Tiffany Christensen explores her personal story of a double lung transplant recipient as well as her professional experience as a patient advocate. Tiffany opens the topic of burnout by sharing her struggle to connect with the patients she served while also lacking the sense that her work was meaningful. After establishing the causes and symptoms of burnout, this webinar then explores three “turn-arounds” of burnout consisting of concrete strategies based in PFE best practices. Tiffany guides participants to find activities to help them reconnect with the enjoyment in patient care, find new strategies for self-care and understand new ways to use PFE to facilitate personal healing.
Related content
-
Staff & Provider EngagementPatient Experience Begins with Employee Experience: The Impact of Recognition Programs
By Nate Hamme This blog is Part One of a two-part series on the impact that employee recognition has on patient experience. Next month, Part Two of the series will detail how misconceptions about employee recognition can be addressed with effective planning and cross-department leadership support and will explain how achievable goals can be attained.
Learn more -
Culture & Leadership | Policy & Measurement | Staff & Provider EngagementPromoting Anti-Racism and Supporting Staff through Policy
Mount Sinai deepened its commitment to equity and began a journey towards anti-racism in 2020. As part of this effort a diverse group of colleagues responded to a call for action from the staff to create a policy that clearly defines how to manage patients acting in a racist/ discriminatory way while supporting staff as
Learn more -
Environment & Hospitality | Quality & Clinical Excellence | Staff & Provider EngagementPX Chat: Structuring Your PX Efforts
1pm ET / 12pm CT / 11am MT / 10am PT – How are experience efforts structured within your organization? What works well and what lessons have you learned throughout your experience journeys? Join The Beryl Institute community for an opportunity to connect with your peers and discuss big questions in healthcare centered around the
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Strength in the Storm: Using PFE Strategies to Reduce Burnout
$49.00
PURCHASE NOW