Patient Focused Quality Improvement: A Critical Component of a Patient Experience Journey

Jocelyn Cornwell, Chief Executive, The Point of Care Foundation
Improving care quality is an integral part of ensuring excellence in patient experience. Attend this webinar to learn more about patient-focused quality improvement and the benefits of using proven tools such as Experience-Based Co-Design (EBCD) and Patient and Family Centered Care (PFCC) in understanding and responding to the needs of all people and how using these tools can guide the improvement efforts to ensure we are delivering the highest quality healthcare.
Related content
-
Patient Family & Community Engagement
Driving Healthy Behaviors through Social Support: The Role of Co-Responsibility in Weight Loss and Maintenance
The effectiveness of out of hospital lifestyle interventions in healthcare is likely co-dependent on social support from involved one’s. We sought to investigate the interrelationships between patient-partner Co-responsibility, Spousal Support, and Self-efficacy and the mechanisms through which they contribute to health behaviors and outcomes relevant to weight loss and maintenance.
Learn more -
Patient Family & Community Engagement | Quality & Clinical Excellence | Staff & Provider Engagement
Compassion Rounds: Connecting with Patients and Families Beyond a Diagnosis
During a hospitalization, medical rounds address the patient’s physical needs but often fall short of addressing emotional and spiritual needs. Compassion rounds is an innovative program that focuses on a patient’s mind, body and spirit. It assists families in finding hope, strength, and peace. The goal is to empower patients and families to learn new
Learn more -
Patient Family & Community Engagement
A Passage of Advocacy and Listening: How My Name and Experiences Shaped My Purpose in Healthcare
By Typhany Morrison-Brooks I was born Madelyn Morrison without a middle name because my mother wanted me to have the space to choose one someday. I arrived a couple of months early, weighing just 4 pounds. They had already picked “Madelyn” for me, but as I lay in the incubator, I flipped myself over, earning
Learn more