Improving the Patient Experience during COVID-19
Vanessa Mona, Director of Care Experience, Henry Ford Health System
The COVID-19 pandemic is putting hospitals — and their patients — in unprecedented situations. Henry Ford Health System is focused on the patient experience, keeping patients comforted and well-informed at this time of uncertainty. This webinar discusses how digital tools help patients and employees stay updated on new policies and procedures, deliver encouraging messages from the community and enable virtual experiences, including a virtual therapy dog visit.
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events