Identifying Stigma and Inequities in Care Delivery and Experience

Tanya Lord, PhD, MPH | Director of Patient and Family Engagement, Foundation for Healthy Communities
Carrie McFadden, MPH | Project Coordinator, Foundation for Healthy Communities
Co-design, a powerful method to ensure the lived experience is at the heart of improvement, is quickly growing in popularity but some populations are still grossly underrepresented. As the opioid and substance use epidemic continues to ravage the lives of people across the globe, healthcare providers struggle to care for patients with a history of Substance Use Disorder (SUD). Individuals with a SUD, especially those who are currently using, are rarely integrated as a part of efforts to hear the “patient voice”, nor typically included in co-design improvement methods. This is a tremendous missed opportunity for community members, patients and staff alike. This interactive webinar explores the results of an EBCD project, done virtually, that took an innovative approach to recruit individuals who use or have a history of using substances. The results led to changes around reducing stigma and increasing equity of care. Join us to understand EBCD lessons learned, the results of this project and how this method can be easily adapted for other populations who have historically been excluded in standard patient and family engagement strategies.
Non-members can purchase webinars at a cost of $49 each.
Related content
-
Patient Family & Community Engagement
Patient Perspectives on Implementing a Person-centered Care System: Experiences from the U.S. Veterans Health Administration’s Whole Health System of Care
Objectives. Replacing the disease-centered, paternalistic approach in healthcare with a person-centered model has become a widely recognized imperative. However, patients’ perspectives on and experiences with real-life efforts to implement this approach to care are rarely studied. We examined this issue at a health system with a prominent record of commitment to implementing person-centered care on
Learn more -
Patient Family & Community Engagement
An Exploratory Qualitative Study of Perinatal Experiences in an Acute Setting during Early Phases of the COVID-19 Pandemic
The COVID-19 pandemic was highly disruptive for people delivering babies in-hospital and for obstetrical healthcare professionals. The purpose of this study was to explore the experiences of people with or without COVID-19 giving birth in a community-based hospital to provide patient insight to obstetrical care providers regarding the services/policies used during the pandemic. Nine interviews
Learn more -
Patient Family & Community Engagement | Staff & Provider Engagement
Co-Creating Change Using Storytelling
During this webinar members of the Global Patient and Family Advisory Board (GPFAB) will demonstrate how telling stories instead of creating guidelines for healthcare professionals will improve patient outcomes. The GPFAB has created a unique storytelling guide that will help healthcare professionals understand the principles of sharing patient/care partner lived experience through storytelling and how
Learn more