Connecting the Dots for Caregivers Across The Continuum of Care

Michelle Carter, Quality and Patient Safety Specialist
Barb Fewster, Patient & Caregiver Partner
Jennifer Hubbard, Project Manager
Michelle Jones, CPXP | Corporate Lead, Patient Experience & Privacy
Charlene O’Reilly, Patient & Caregiver Partner
There are an estimated 3.3 million family caregivers in Ontario. Supporting family caregivers improves the overall patient/client experience and quality of care. From 2017-2020, the Connecting the Dots for Caregivers project brought together family caregivers and six healthcare provider organizations across the primary, community and hospital sectors to co-create innovative solutions to improve the caregiving experience. This webinar will highlight the power of a cross-sectoral co-design approach and participants will learn how teams developed resources and tools with caregivers. Presenters will share lessons learned, available caregiver resources, as well as resource strategies that have been implemented to help support caregivers beyond the project and through the COVID pandemic.
Related content
-
Patient Family & Community Engagement
Escuchame: A Story of Patient Resilience
This article is a narrative following a patient’s experience through the American Healthcare system. This article is written by a second-year medical student. During this time the individual repeatedly engaged in different specialties of medicine such as neurology, neurosurgery, oncology, emergency medicine, gynecology, and primary care. This narrative demonstrates how certain issues such as healthcare
Learn more -
Patient Family & Community Engagement
We’re all patients, or we’re about to be
Jason Wolf, President and CEO of The Beryl Institute, speaks with Jennifer Bright, MPA, President of the International Consortium for Health Outcomes Measurement (ICHOM). In this insightful conversation, Jennifer shares her personal journey and passion for transforming healthcare. Together, they explore the vital role of patient centricity and why embracing a global perspective is essential
Learn more -
Patient Family & Community Engagement
The Impact of Learners on Patient Satisfaction in the Orthopedic Setting
This investigation evaluates the impact of learners and their post-graduate year (PGY) levels on patient satisfaction in the orthopedic outpatient clinic, an area with limited prior research. A retrospective cohort study was conducted using data from July 2020 to December 2022, involving 2,484 patients, with a 39% response rate. Satisfaction was measured via NRC Health
Learn more