Connecting the Dots for Caregivers Across The Continuum of Care
Michelle Carter, Quality and Patient Safety Specialist
Barb Fewster, Patient & Caregiver Partner
Jennifer Hubbard, Project Manager
Michelle Jones, CPXP | Corporate Lead, Patient Experience & Privacy
Charlene O’Reilly, Patient & Caregiver Partner
There are an estimated 3.3 million family caregivers in Ontario. Supporting family caregivers improves the overall patient/client experience and quality of care. From 2017-2020, the Connecting the Dots for Caregivers project brought together family caregivers and six healthcare provider organizations across the primary, community and hospital sectors to co-create innovative solutions to improve the caregiving experience. This webinar will highlight the power of a cross-sectoral co-design approach and participants will learn how teams developed resources and tools with caregivers. Presenters will share lessons learned, available caregiver resources, as well as resource strategies that have been implemented to help support caregivers beyond the project and through the COVID pandemic.
Related content
-
Culture & Leadership | Policy & Measurement | Staff & Provider Engagement
Promoting Anti-Racism and Supporting Staff through Policy
Mount Sinai deepened its commitment to equity and began a journey towards anti-racism in 2020. As part of this effort a diverse group of colleagues responded to a call for action from the staff to create a policy that clearly defines how to manage patients acting in a racist/ discriminatory way while supporting staff as
Learn more -
Culture & Leadership | Staff & Provider Engagement
Escalation Management: The Journey to Support a Culture of Mutual Respect
Addressing incivility and workplace violence is often challenging for healthcare organizations. Increasing concerns about a rise in incivility has the potential to diminish organizational trust and threaten safety and quality of care. This webinar will describe the development of escalation management training that supports colleagues in maintaining a culture of safety that preserves the caring
Learn more -
Patient Family & Community Engagement | Quality & Clinical Excellence
Empowering Families in the NICU: The Transformative Impact of Family Integrated Care
Family Integrated Care (FIC) is a transformative approach in neonatal and pediatric units, redefining the landscape of family-centered healthcare. This webinar focuses on the importance of FIC for hospitalized infants, children, and their families. FIC recognizes the integral role of families and encourages their active participation in all aspects of their child’s care, transforming them
Learn more