Exploring the Foundational Frameworks to Build a Strategy for Experience Excellence

Jason A. Wolf, PhD, CPXP, President & CEO, The Beryl Institute
Watch this webinar for an interactive conversation on three community-developed frameworks shaping a comprehensive path to experience excellence. This webinar will review key components of each model and highlight associated actions and resources to support the development of your experience strategy. Whether you are just getting started or are established in your experience efforts, this session will share tools and resources to assess your progress and support your journey to transform the human experience in healthcare.
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