Effective Patient Experience Training in an Ambulatory Setting
Join our Ambulatory Care Community for a discussion on effective patient experience training in an ambulatory setting.
Related content
-
Staff & Provider EngagementFostering a Growth Mindset in Healthcare: A Strengths-Based Approach to Improving Patient Experience
This learning bite explores a pilot program that took a compassionate, strengths-based approach to improving provider communication and engagement. By focusing on relationship-centered training—rather than remediation—the program led to significant improvements in patient experience and provider well-being, offering a scalable model for fostering a growth mindset in healthcare.
Learn more -
Patient Family & Community Engagement | Staff & Provider EngagementConnecting Compassion for Patients with Health Care Worker Wellbeing
2pm ET / 1pm CT / 12pm MT / 11am PT – As a CPXP and recent cancer survivor, I encourage my fellow CPXPs to embrace patient suffering and take on the responsibility of fostering true compassion to reduce it. This presentation will explore: understanding who patients are, what they need, and how compassion can
Learn more -
Staff & Provider EngagementCommunicating at an Elementary Level: Lessons from Young Learners
Join us as Katelyn Moser, Senior Director of Patient Experience at MedStar Washington Hospital Center, shares insights from Career and Communication Day—an innovative initiative that brings elementary school students to her campus. This program not only reinforces essential communication skills among staff but also introduces children to the diverse career opportunities within healthcare. Don’t miss
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Effective Patient Experience Training in an Ambulatory Setting
$275.00
PURCHASE NOW