Showing 21 to 30 of 334 results
...a broad reach in impacting many areas in the organization. It has also done so by bringing voices from all aspects of the system to engage in the conversations driving... (Search hits: 4 in body, 0 in title, 0 in categories, 0 in tags, 0 in other taxonomies, 0 in comments. Score: 308.11)
Engaging voices from 33 countries, our latest biennial benchmarking study provides diverse perspective on how organizations are executing on patient experience globally. Now in our seventh iteration of this study,... (Search hits: 0 in body, 0 in title, 0 in categories, 0 in tags, 0 in other taxonomies, 0 in comments. Score: 308.11)
...that engaged a board member (and experience champion) in our discussion. This is a unique aspect of Virginia Mason’s Patient Relations and Service Team. They purposefully and actively engage champions... (Search hits: 4 in body, 0 in title, 0 in categories, 0 in tags, 0 in other taxonomies, 0 in comments. Score: 285.86)
...positive patient experience. “The key to an effective effort,” said Janet Butterworth, Associate Director of Service Experience, “is to help people understand the connected nature of these critical aspects of... (Search hits: 3 in body, 0 in title, 0 in categories, 0 in tags, 0 in other taxonomies, 0 in comments. Score: 231.08)
...CG-CAHPS survey content. A key aspect of improving the patient’s experience is to diagnose and address the items that drive the experience. This session will explore the “hidden” aspects that... (Search hits: 2 in body, 0 in title, 0 in categories, 0 in tags, 0 in other taxonomies, 0 in comments. Score: 231.08)
A Commitment to Human Experience in Essential Hospitals highlights the innovative practices of essential hospitals in enhancing the human experience in healthcare. These safety-net hospitals are crucial for providing care... (Search hits: 0 in body, 0 in title, 0 in categories, 0 in tags, 0 in other taxonomies, 0 in comments. Score: 231.08)
...patient experience improvement to the forefront. Yet these three days encompass all we aspire to be as the global community of practice and premier thought leader on improving patient experience.... (Search hits: 3 in body, 0 in title, 0 in categories, 0 in tags, 0 in other taxonomies, 0 in comments. Score: 231.08)
...in experience work and something we continue to both work to elevate and truthfully aspire to in our own actions via the Institute every day. What it underlines is that... (Search hits: 3 in body, 0 in title, 0 in categories, 0 in tags, 0 in other taxonomies, 0 in comments. Score: 231.08)
...it is interwoven into multiple aspects of the patient experience. This includes reducing readmissions, reducing med errors after discharge, and improving patient satisfaction scores. A brief discussion will be held... (Search hits: 1 in body, 0 in title, 0 in categories, 0 in tags, 0 in other taxonomies, 0 in comments. Score: 154.06)
...educational or technical theory. Georgia Regents Medical Center faculty and staff appreciate that involving family members in all aspects of care increases the practice of PFCC, increases patient satisfaction, decreases... (Search hits: 1 in body, 0 in title, 0 in categories, 0 in tags, 0 in other taxonomies, 0 in comments. Score: 154.06)