Your Story + Your Perception = Your Volunteer Patient Engagement Program
Beth Daddario, CAVS | Inspira Health
You will hear stories and helpful discussions in this webinar about training volunteers about Patient Engagement and evaluating questions in the HCAHPS Survey that can be addressed and impacted by Volunteer Support.
*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).
Related content
-
Policy & Measurement
Modernize the Surveys and Democratize the Data
Explore the third aim in the Policy & Systemic Issues segment of The New Existence: Modernize the Surveys and Democratize the Data.
Learn more -
Policy & Measurement
PX Pulse: Consumer Perspectives on Patient Experience in the U.S. – June 2022
The Beryl Institute and Ipsos released findings from the ninth PX Pulse, a quarterly tracking survey and first of its kind effort to elevate understanding and track current perspectives on patient experience in healthcare across the United States.
Learn more -
Culture & Leadership | Policy & Measurement
PX Goal Setting in Pediatric Care
Pediatric PX Leaders discussed how their organizations set measurable and achievable patient experience goals. During this conversation, members from The Beryl Institute whose roles or responsibilities encompass the pediatric setting joined the call and learned: What key metric or question are other organizations using? Are others using raw data and/or percentile ranking? What organizations are
Learn more