Policy & Measurement | Volunteer Professionals

Your Story + Your Perception = Your Volunteer Patient Engagement Program

Beth Daddario, CAVS | Inspira Health

You will hear stories and helpful discussions in this webinar about training volunteers about Patient Engagement and evaluating questions in the HCAHPS Survey that can be addressed and impacted by Volunteer Support.

*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).