You Can’t Come In With The Same Walk

Police officers are trained to keep a community safe. But what if that community is within the walls of a hospital? Listen to two police officers with a passion for working in healthcare.
It takes a wide variety of professionals to ensure a positive patient experience. One vital role within healthcare, that often goes under appreciated, is law enforcement officers, who have chosen to work within the walls a healthcare setting. The individuals in this podcast have a lot to share about how they fit into the fabric of healthcare and how they can provide a model for engaging patients and families with compassion and integrity. We are excited to share the voices of Officer Graham and Officer Salinas, two extraordinary Humans in Healthcare.
Related content
-
Patient Family & Community Engagement
Patient Perspective on Health Care Utilization at Two Free Clinics – A Qualitative Study
Millions of uninsured Americans access health care through free clinics, but their experience with the medical system is understudied. This study sought to understand patterns in free clinic patients’ experience with healthcare utilization through qualitative and descriptive analyses. Data were collected through face-to-face, open-ended interviews at two free clinics in an urban Florida community. The
Learn more -
Patient Family & Community Engagement
Cancer Partnerships Hub (CPH) Model: Implementing an Organizational Innovation to Enhance Engagement of Patient-Partner in Cancer Care Services
Patient partnership is rapidly becoming a cornerstone of effective care, with healthcare professionals recognizing the immense value of collaboration. This case study delves into the innovative Cancer Partnership Hub (CPH) model implemented at the Integrated University Health and Social Services Center of East Montreal Island (CIUSSS-EMTL) in Quebec, Canada. The CPH model exemplifies the integration
Learn more -
Patient Family & Community Engagement
Patient Perspectives on Implementing a Person-centered Care System: Experiences from the U.S. Veterans Health Administration’s Whole Health System of Care
Objectives. Replacing the disease-centered, paternalistic approach in healthcare with a person-centered model has become a widely recognized imperative. However, patients’ perspectives on and experiences with real-life efforts to implement this approach to care are rarely studied. We examined this issue at a health system with a prominent record of commitment to implementing person-centered care on
Learn more