Understanding Patient Engagement in Patient Safety Using a Qualitative Approach: Creation of a 5-Facet Framework
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In recognition of the value the World Health Organization and other organizations have placed on the role of the client and family in promoting healthcare safety, and given the limited (evidence-informed) depth of our current understanding of what this means from a patient- and family-centred approach and how it should most realistically be operationalized, the team undertook a multi-phased study to examine this issue. This case study presentation would address Phase II – a qualitative approach to understanding patient perspectives about being engaged in patient safety at the clinical level.
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