Transforming for the Future Managing the Healthcare Evolution with Volunteers
Published January 1, 2010
Avi E. Zaraya, Managing Director, Operations, Program Director, Exp KP Performance Improvement Advisor, Inpatient Care Experience Leader
In this webinar, participants will:
- Re-brand your Volunteer Services Department as the focal point of your organization.
- Master the value of looking upstream so you can anticipate healthcare trends and better fit the mold of your leadership team.
- Learn how to integrate the power of encouragement and the human connection as value added into the patient experience.
*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).
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- Live and On-demand Webinars and Connection Calls
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Transforming for the Future Managing the Healthcare Evolution with Volunteers
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