Transforming for the Future Managing the Healthcare Evolution with Volunteers
Avi E. Zaraya, Managing Director, Operations, Program Director, Exp KP Performance Improvement Advisor, Inpatient Care Experience Leader
In this webinar, participants will:
- Re-brand your Volunteer Services Department as the focal point of your organization.
- Master the value of looking upstream so you can anticipate healthcare trends and better fit the mold of your leadership team.
- Learn how to integrate the power of encouragement and the human connection as value added into the patient experience.
*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).
Related content
-
Infrastructure & GovernanceInnovating the Patient Experience: Trends Gaps and Opportunities
With discoveries and opportunities transferrable to many healthcare settings, the paper examines innovation through The Beryl Institute’s Experience Framework.
Learn more -
Infrastructure & GovernancePatient experience in outpatient clinics: Does appointment time impact satisfaction?
Learn more -
Infrastructure & Governance | Policy & MeasurementA Global Perspective on Experience Excellence: Examples from Around the World
Join Vita Steina to learn more about her Fellow in Human Experience (FHX) project to explore and gather a collection of leading practices driving experience excellence globally. Vita’s project provided a comprehensive look at how organizations around the world are working to advance their experience work in a variety of critical ways. This collection of
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Transforming for the Future Managing the Healthcare Evolution with Volunteers
$49.00
PURCHASE NOW