Infrastructure & Governance

The State of Patient Experience 2017

Jason A. Wolf, Ph.D., CPXP, President, The Beryl Institute

Join us for a conversation on the findings from the State of Patient Experience 2017 benchmarking study. Jason Wolf, President of The Beryl Institute will discuss what we learned in this study and reveal the emerging narrative found both in this year’s data and the trends now seen in over six years of research. A review of the findings and reflections found in the new paper just released on the study, The State of Patient Experience 2017: A Return to Purpose, this webinar will explore what was learned from the almost 1,700 respondents representing 26 countries across six continents and share the challenges and opportunities in addressing patient experience.