The State of Patient Experience 2017
Jason A. Wolf, Ph.D., CPXP, President, The Beryl Institute
Join us for a conversation on the findings from the State of Patient Experience 2017 benchmarking study. Jason Wolf, President of The Beryl Institute will discuss what we learned in this study and reveal the emerging narrative found both in this year’s data and the trends now seen in over six years of research. A review of the findings and reflections found in the new paper just released on the study, The State of Patient Experience 2017: A Return to Purpose, this webinar will explore what was learned from the almost 1,700 respondents representing 26 countries across six continents and share the challenges and opportunities in addressing patient experience.
Related content
-
Infrastructure & GovernancePart of the team: Effecting change and sharing power in healthcare settings
In 2019, we, as a group of patients and researchers, were invited to rethink how the executive board received and responded to patient stories at a specific NHS hospital trust in the UK. Through an iterative series of meetings, we were able to co-identify common concerns and together develop a distinctive narrative framework for effecting
Learn more -
Infrastructure & GovernanceThe State of Patient Experience 2021: Reflecting on Realities as we Transform the Human Experience in Healthcare
Hear global insights and evidence on where the experience movement is headed, where it is challenged, how its focus is evolving and what new frontiers it is exploring.
Learn more -
Infrastructure & GovernanceEffective Ambulatory Quality Initiative Improves Patient Experience
Review strategies to successfully negotiate the challenges of implementing a generalizable training initiative across a diverse ambulatory arena.
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events