The Journey to a Standardized System-wide Patient Engagement Platform
Vanessa Mona, Director of Care Experience, Henry Ford Health System
Discover an integrated health system’s process to standardize a patient engagement platform. This session will highlight a sourcing activity and selection process that began a drive toward system-wide standardization, but also the positive impact on the patient experience through new technology. Identify ways to unite a diverse group of stakeholders in selecting system-wide technology products. Define how to conduct supplier workshops to determine bid requirements for a complex service and technology. Recognize a new standard of technology and service that positively impacts the patient experience while reducing costs.
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
The Journey to a Standardized System-wide Patient Engagement Platform
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