The Basis of Useful Coaching: Effective Feedback
Published July 10, 2016
Calvin Chou MD, Professor of Clinical Medicine, University of California, San Francisco and Faculty, American Academy on Communication in Healthcare, discusses how enhancing provider communication skills is one of the most direct ways to improve patient experience and provides some evidence-based tips on sharing feedback most effectively.
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Culture & Leadership | Staff & Provider Engagement
Enterprise Volunteer Management: From Silo to Systemness
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Hematological cancers represent 10% of cancers diagnosed in Canada. Treatments involve complex care pathways and various modalities as well as the management and monitoring of multiple side effects. There is limited understanding of these pathways from the perspectives of the people living with cancer (PLC) and the healthcare professional (HCP). The aim of this article
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events