Survivor Support Programs Strengthen Patient Experience

In this webinar, participants will gain in-depth knowledge of how providing survivor support programs can enhance the human experience of health care. Survivor support programs are the ideal mechanism to facilitate compassionate connected care between patients, families, and members of the care team.
Learning Objectives
– Recognize the role survivor support programs have on patient experience.
– Identify the role of compassionate connected care in the relationship between survivor support programs and patient experience.
– Apply a framework for improving the experience of patients, families, and members of the care team in their organizations by implementing survivor support programs.
Speaker: Andrew Cowart-Oberle, PhD(c), MHA, MA, CPXP | Patient Experience Partner, Barnes Jewish West County Hospital | Director-at-Large, Board of Directors/Legislative and Policy Chair, American Trauma Society
Non-members can purchase webinars at a cost of $49 each.
Related content
-
Patient Family & Community Engagement
Elevating Pediatric PX: Culture, Champions & the Power of Parent Advisors Episode Summary
This episode explores the evolution of a pediatric Patient Experience. Dive into core values, shared ownership, and practical strategies for building trust, driving change, and creating meaningful experiences for children, families, and staff.
Learn more -
Patient Family & Community Engagement
Building, Evolving, & Elevating PFACs: 8 Lessons Learned on My Journey from Advisor to PFAC Leader
By Vicki Mascareño Nelson My journey to becoming a Patient Experience Partner at the University of Vermont Medical Center (UVM) has been years in the making. It began in 2018 when I became a Patient/Family Advisor on the UVM Children’s Hospital PFAC. My daughter’s experience of living with chronic illnesses led me to want to
Learn more -
Patient Family & Community Engagement | Staff & Provider Engagement
What Does Excellent Look Like?
2pm ET / 1pm CT / 12pm MT / 11am PT – In this webinar, we will explore how the importance of connection and communication directly impacts the human experience in healthcare. Through the lens of “What Does Excellent Look Like?”, we’ll share a practical staff activity that uses a communication framework to identify and
Learn more