Policy & Systemic Issues: Hardwire Human Partnership & Dismantle the Structures and Systems that Lead to Disparities

Jason A. Wolf, PhD, CPXP, President & CEO, The Beryl Institute
Rhae-Ann Booker, PhD, Vice President of Diversity, Equity and Inclusion | University of Michigan Health-West
Helen Lee, Experience of Care Professional Lead – Co-production / Covid-19 Response – Volunteering Experience of Care Team | NHS England and NHS Improvement
In this session of the New Existence Webinar Series we will explore two aims in the Policy & Systemic Issues segment of The New Existence: Hardwire Human Partnership in the Healthcare Ecosystem and Research, Measure and Dismantle the Structures and Systems that Lead to Disparities. The Policy & Systemic Issues segment calls on us to “advocate for equitable institutional, governmental and payor policies, incentives and funding to drive positive change.”
The main actions under “Hardwire Human Partnership” that will be explored include: Elevate the expertise of patients and the patient’s circle of support. Engage patients, families, healthcare professionals and communities in advocacy. Remove barriers to accessing care.
The main actions under “Research, Measure and Dismantle the Structures and Systems that Lead to Disparities” that will be explored include: Identify where inequity and bias exist within current policies and processes. Examine the data to understand the disparities that influence experience and outcomes. Dismantle policies and practices that deliver inequitable outcomes. Deploy practices that ensure equitable health outcomes.
Related content
-
Policy & Measurement
Using Measurement and Metrics to Drive Improvement in Ambulatory Care Environments
Join our Ambulatory Care Community for a discussion on what and how organizations measure to best represent the voice of patients. Panelists will discuss why they selected the tools they use and how their organizations most effectively use metrics to impact the human experience.
Learn more -
Culture & Leadership | Environment & Hospitality | Infrastructure & Governance | Patient Family & Community Engagement | Policy & Measurement | Quality & Clinical Excellence | Staff & Provider Engagement
A Commitment to Human Experience in Essential Hospitals
A Commitment to Human Experience in Essential Hospitals highlights the innovative practices of essential hospitals in enhancing the human experience in healthcare. These safety-net hospitals are crucial for providing care to underserved and marginalized communities, addressing complex medical needs and significant socio-economic challenges. Despite facing financial constraints and staff shortages, essential hospitals excel in creating
Learn more -
Policy & Measurement
The Evolving US Patient Experience Measurement and Reporting Landscape: What’s Next for HCAHPS and Why It Matters
The Patient Experience Policy Forum (PXPF) of The Beryl Institute has had a focus on impacting the US patient experience measurement structure since its founding in 2017. PXPF successes over the years have included interfacing with CMS leadership to advocate for updates and improvement of the CAHPS system, including the HCAHPS survey. Significant changes are
Learn more