Refugees’ perceptions of primary care: What makes a good doctor’s visit?
Published November 13, 2019
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Patient Family & Community Engagement
Building Trust in the Absence of Certainty: Community as Trust in Action
Published August 6, 2026
This personal narrative explores how trust is experienced and sustained in the context of serious illness, where uncertainty is persistent and control is limited. Drawing on the lived experience of caregiving for a child with an undiagnosed congenital diaphragmatic hernia (CDH), this personal narrative examines how trust emerges not as a matter of belief or
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Patient Family & Community Engagement
Partnering for Safety: Engaging Patients and Families in Safety Practices
Published April 23, 2026
This session takes a deeper dive into how organizations can actively engage patients, families, and care partners in patient safety efforts. Participants will explore approaches for incorporating patient and caregiver input into safety reporting, safety signals, and improvement initiatives, including patient-reported safety events, complaints, and experiences of harm or discrimination. Learning Objectives: • Explain the
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Patient Family & Community Engagement
Teen Volunteers are Shaping the Human Experience in Healthcare
Published July 1, 2026
This blog is part of a series on Teen/Youth Volunteer Programs in healthcare. See links at the bottom for other resources. By Jill Hilliard, Volunteer Services Coordinator Family Partners and Support Group Le Bonheur Children’s Hospital Why Teen Voices Matter “I spent my 16th birthday in a hospital room. I remember scrolling through photos of my
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