Rebuilding a Foundation of Trust: A Conversation with Patients and Care Partners

Moderator:
Jason A. Wolf, PhD, CPXP, President & CEO, The Beryl Institute
Panelists:
Rosie Bartel, Patient Advisor, Chilton, WI | Global Patient and Family Advisory Board, The Beryl Institute
Corey Kimpson, CPXP |Chair, Patient and Family Advisory Council, Cambridge Memorial Hospital, Cambridge, Ontario, Canada | Patient and Family Advisor, Ontario Health West Patient and Family Advisory Council, Ontario, Canada | Global Patient and Family Advisory Board, The Beryl Institute | Standing Committee on Equity and Inclusion, The Beryl Institute
Nikki Montgomery, M.A., M.Ed., GPAC | Past President, Patient and Family Partnership Council, University Hospitals Rainbow Babies & Children’s | Global Patient and Family Advisory Board, The Beryl Institute
This is the third in a three-part series on rebuilding trust in healthcare amidst the challenges of the last few years. The first two parts of this webinar series feature insights from The Beryl Institute’s Nurse Executive Council and members of The Physician Community based on the 2021 PXJ article, Rebuilding a foundation of trust: A call to action in creating a safe environment for everyone. This final webinar in the series continues the conversation through the eyes of patients, families and care partners. What is the root cause of the breakdown in trust, what does it mean for a healthcare organization to be trustworthy and how do we move ahead from here in rebuilding patient, family and community trust? Participants will enjoy an important look at the patient and care partner perspective followed by an opportunity to engage in discussions
Related content
-
Patient Family & Community Engagement
PX Chat on PFA/PFACS: New/Getting Started (August 6, 2025)
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers on the support and resources needed to address efforts around new and getting started with PFAs and PFACs in their organizations. Breakout discussion groups allow you to share your challenges,
Learn more -
Culture & Leadership | Patient Family & Community Engagement
Inclusive Perspectives: Diversifying Patient and Family Advisory Councils
2pm ET / 1pm CT / 12pm MT / 11am PT – Understanding that diversity and inclusivity within Patient and Family Advisory Councils (PFACs) are crucial for addressing the evolving needs of the community, Inova redesigned its advisor recruitment and engagement strategy. Initially met with resistance from some long-term PFAC advisors, Inova’s new approaches—including the
Learn more -
Patient Family & Community Engagement
Amplifying Patient Voices: The Voices of Experience Podcast at Tampa General Hospital
By Amber Washington At Tampa General Hospital, we believe every patient and family has a story worth sharing that hold the power to transform healthcare. That is why we created the Voices of Experience Podcast, an inspiring platform to amplify these voices, foster collaboration, and advance the conversation about patient-centered care. What Is the Voices
Learn more