PFACs: Where’s the Money? The Financial Impact on Hospitals

Since the first Patient and Family Advisory Councils (PFACs) were started in the late 1990s, more than 2,000 hospitals have launched a PFAC. Yet, about 60 percent of hospitals still have not adopted a PFAC. Barbara Lewis, founder of Joan’s Family Bill of Rights, explores Patient and Family Advisory Councils and their financial impact on hospitals. Based on research and findings from an administered survey and an examination of existing PFAC data, the report provides further recommendations for action and gives ten practical applications for starting and sustaining a successful PFAC.
Related content
-
Infrastructure & Governance | Staff & Provider Engagement
From the Primary Care Frontline: How to Establish a Practical Patient Experience Program
Hear how Tandigm Health in Philadelphia strategized, set-up, rolled out and managed a provider and patient experience program in its earliest phases – moving from awareness building to metrics/compensation and accountability.
Learn more -
Environment & Hospitality | Infrastructure & Governance
But We’ve Always Done It That Way: Using SWOT to Enhance Your Volunteer Program
It’s easy to fall into a routine in Volunteer Services. But what if you could get free help to elevate your program and team? Learn how to conduct an effective SWOT analysis and gain valuable insight to help keep you at the top of your game. Alex Seblatnigg, CAVS, CPXP | Director of Volunteer Services
Learn more -
Infrastructure & Governance | Quality & Clinical Excellence
Patient Advocacy Community Connection Call: Disruptive Behavior Response Plan
Disruptive behavior undermines the relationships, communication, and teamwork needed to provide high-quality patient care. To promote a culture of safety, health care organizations must address the problem of behaviors that threaten the performance of the health care team. Join the Patient Advocacy Community for an opportunity to discuss disruptive behavior response plans. Connection Calls are
Learn more