Person Centered Care: Definitions and Perceptions of Various Stakeholders

This descriptive qualitative study was designed to increase our understanding of care as experience by various stakeholders in a nursing home. This study took place in the assisted living and long-term care units of one continuing care retirement community that implemented culture change as its model of care. All employees had received an introductory training session on culture change and continued to receive ongoing educational sessions from management staff. Residents and families were given information on patient choice and self-direction by staff.
Related content
-
Staff & Provider Engagement
Investigating the Perceived Impact of Surgeons’ Burnout on Surgical Physician Associates’ Wellness in United States Ambulatory Surgery Centers
Surgeons are the de facto leaders of surgical teams with surgical physician associates (SPAs) as integral members who function in all areas of the peri-operative environment. Surgeons often supervise SPAs.
Learn more -
Staff & Provider Engagement
The Benefits of Partnering a Physician with Patient Advocacy
Partnering a physician with patient advocacy can be a catalyst for cultural transformation, as seen at Ochsner Health. This innovative collaboration fostered transparency, enhanced communication, and strengthened trust between physicians and patient advocates. By valuing perspectives from both sides, the new partnership led to improved experiences for patients, families, and healthcare providers alike. Interested in
Learn more -
Patient Family & Community Engagement | Staff & Provider Engagement
The Importance of Emotional Intelligence in Patient Relations (Part 2)
The Patient Relations department assesses and resolves complex patient issues related to customer service, billing, and patient care daily by researching errors and patient issues and finding the proper solution to satisfy the needs of the patient and their care partners. Individuals possessing a high emotional intelligence (EI) quotient can use their emotions as a
Learn more