Patients’ perceptions and knowledge of source isolation for multi-resistant organisms in an Australian metropolitan hospital: A bedside interview with questionnaire study
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Patient Family & Community Engagement
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Do you want to know the secret to creating a vibrant and sustainable volunteer workforce? Faced with challenges from the changing demographics of its volunteers, Tampa General Hospital modernized its volunteer program by focusing on recruiting students. Through customized training designed specifically for youth, TGH has inspired a new generation of volunteers which has created
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Patient Family & Community Engagement
Strengthening patient-family engagement amidst a pandemic: Lessons learned and paths forward
The COVID-19 pandemic was highly disruptive to healthcare and negatively affected healthcare worker and patient experience on multiple levels. Patient Family Advisors serve an important role in partnering with health systems to improve patient experience, yet the work of many volunteer programs were interrupted by the onset of the pandemic, at a time when integrating
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Patient Family & Community Engagement
Patients’ reasons for returning unplanned to the Emergency Department
This grant research report explores the reasons why people decide to return to the Emergency Department (ED) after an initial visit and whether their first experience contributes to their decision. The study reveals that building a patient’s trust on the first visit to the ED can have an impact on the patient’s confidence and capability
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