Patient satisfaction reported by in-visit and after-visit surveys

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Culture & Leadership | Policy & Measurement | Staff & Provider Engagement
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Unveiling Patient Satisfaction: Exploring Demographics, Interactions, and Health-Seeking Behavior
Objective: This study examined the social context of the patient visit (demographics, waiting room experience, patient-provider interaction) and their relationship to satisfaction with the quality of care when seeking medical treatment. It also examined satisfaction as a predictor variable for its effect on three patient behavioral outcomes. Methods: The study was implemented using a cross-sectional quantitative design among
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