Patient Navigation in Pediatrics: A Promising Practice for Eliminating Healthcare Disparities
Patients and families with limited English proficiency (LEP) and/or low levels of acculturation can face multiple barriers when accessing tertiary care at the hospital and in community-based settings for their children with chronic/complex medical needs. Patient navigation has become well recognized as an effective intervention for reducing health disparities in many chronic adult conditions and cancer; and can be an effective tool in a tertiary pediatric care setting.
Related content
-
Culture & Leadership | Infrastructure & Governance
Phoneside Manners: Strategies for Effective Communication
2pm ET / 1pm CT / 12pm MT / 11am PT – As the first point of contact that a patient has with your office, what transpires after the phone’s first ring can set the tone for the entire patient experience and impact patient satisfaction. Phoneside manners occur before a patient even walks through your
Learn more -
Infrastructure & Governance
Empowering Nurses in Changing Times
Antoinette Thomas, RN, MSN, Chief Nursing Officer, Oneview Healthcare, explains how times have changed for nurses and provides tips on how we can empower nurses through an investment in technology.
Learn more -
Infrastructure & Governance
Storytelling at board meetings: A case study of co-developing recommendations
In healthcare, stories shared by patients often provide details and insights into experiences of illness and care. Stories are a way to educate healthcare providers and others to improve care and systems to become more patient and family centred and to better meet patients’ needs and priorities. Telling stories may bring benefits to both storytellers
Learn more