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Culture & Leadership | Quality & Clinical Excellence
Improving Interpreter Services Documentation for Equitable LEP Care
12pm ET / 11am CT / 10am MT / 9am PT – Patients with Limited English Proficiency (LEP) face significant barriers to accessing quality healthcare, leading to disparities in outcomes. Utilizing qualified medical interpreters is essential for bridging these gaps, yet systematic integration of interpreter services remains a challenge for many healthcare organizations. This webinar
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Culture & Leadership | Staff & Provider Engagement
From Learning to Leading: Elevate Your Impact with Patient Experience University
COMPLIMENTARY – 12pm ET / 11am CT / 10am MT / 9am PT – Discover how Patient Experience University (PXU) can be a catalyst for growth at every stage of your journey, from foundational learning to becoming a leader in experience excellence. Presented by the PXU team, this webinar will highlight how PXU’s offerings can
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Culture & Leadership
Leading Patient Experience through Monthly Plans: Connecting Engagement to Outcomes
Leadership in healthcare is challenging, particularly when it comes to seamlessly integrating patient experience into daily operations. To address this, OSF developed a step-by-step approach that enabled leaders to naturally incorporate patient experience best practices into their work. Monthly plans spelled out everything leaders needed to know to be successful, from purpose and role definitions
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