Culture & Leadership | Global Perspective

Patient and provider experiences with relationship, information, and management continuity

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Culture & Leadership | Staff & Provider Engagement

Every Conversation Has Consequences

Communication is our currency in healthcare. By focusing on three areas where miscommunication can occur: Patients, Players (team), and Practice, we can break the patterns of expectation, so everyone engages emotionally and becomes loyal, engaged, and committed to the organization’s success. Healthcare is shifting from product-centricity to people-centricity. Those who are adapting to this new
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Culture & Leadership | Policy & Measurement

Global Perspectives on Human Experience: Where we stand and new frontiers

HEADLINER – 2:00pm ET / 1:00pm CT / 12:00pm MT / 11:00am PT – Join us for an interactive conversation on the perspectives of human experience globally and how we can and must elevate and transform what matters to both those served by healthcare and those who show up to serve each day. Get an
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Culture & Leadership

We’re All Human Beings, So Everything Is Human Experience: A Conversation with Nicole Cable, CXO CareMax

From retail and hospitality to healthcare, Nicole Cable shares her professional journey that ignited a passion for the human experience. Listen as she details how a poor personal experience as a patient initially left her “wanting to stay as far away from healthcare as possible,” but eventually became the driving factor behind a career focused
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