Partnering with pediatric patients and families in high reliability to identify and reduce preventable safety events
Published July 25, 2018
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Patient Family & Community Engagement
From Anticipation to Relief: Anxiety Reduction and Patient Experience as Indicators of Trust During Dental Extractions in Orthodontic Treatment
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Trust is central to healthcare encounters involving fear and uncertainty. This quasi-experimental study evaluated changes in anxiety before and after dental extractions performed during orthodontic treatment planning and examined whether patient experience factors were associated with post-extraction anxiety. Fifty patients aged 11–40 years undergoing fixed orthodontic treatment requiring extraction were recruited consecutively at a tertiary
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Patient Family & Community Engagement
Caring But Still Hurting: Uninsured Patients’ Illness and Healthcare Experiences at a U.S. Free Clinic
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While free clinics provide essential healthcare to socioeconomically disadvantaged populations, patients’ lived experiences in these settings remain underexplored. This qualitative study examined how uninsured patients at a U.S.-based free clinic perceive their illness experiences and interactions with healthcare providers. From October to December 2024, semi-structured interviews were conducted with 21 adult patients (ages 18–72; M
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Patient Family & Community Engagement | Staff & Provider Engagement
The Healing Power of Human Connection
Published September 3, 2026
Complimentary Headliner Webinar – 11:00 AM PT / 2:00 PM ET / 7:00 PM London – Every day, acts of compassion, kindness, and human connection shape the experiences of patients, families, and healthcare professionals. Drawing on insights from millions of stories shared around the world, this webinar explores how meaningful human interactions foster healing, build
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