Nonviolent Communication to Improve the Human Experience

Discover the transformative power of Nonviolent Communication (NVC) in this engaging webinar. Grounded in emotional intelligence, NVC equips healthcare professionals with tools to resolve disputes and prevent conflict escalation through clear, compassionate communication. Participants will explore NVC’s four-step framework, which focuses on identifying feelings, understanding needs, and connecting with values that shape actions and motivations. These practical techniques empower you to handle challenging conversations with confidence, reduce bias, and foster healthier workplace interactions. Gain skills to uncover the root causes of conflict, build mutual understanding, and strengthen relationships. Join us to reimagine your approach to conflict management and navigate difficult discussions more effectively.
Zoie Newman, MA, CPXP | Human Experience Consultant, PeaceHealth
Learning Objectives
-Strengthen the ability to observe the actions of others and discern the thoughts of observing vs the thoughts of evaluating.
-Develop a knowledge of what emotions are and are not, and build a better articulation of authentic emotions.
-Discover how to express and ask for the needs, values, and desires of ourselves and others that support our emotional state.
-Practice generating requests of others that will make meaningful change and allow for better resolution to conflicts.
Non-members can purchase webinars at a cost of $49 each.
Related content
-
Culture & Leadership | Patient Family & Community Engagement | Staff & Provider Engagement
A System-Wide Transformation in Human Experience at NSW Health
Global Headliner Webinar Series (Complimentary) – Join us as we reflect, reconnect, and recommit to elevating the human experience—not as an initiative, but as a way of being. Tuesday, August 19, 2025 10:00 PM EDT – Eastern Daylight Time (New York) Wednesday, August 20, 2025 12:00 PM AEST – Australian Eastern Standard Time (Sydney, Melbourne,
Learn more -
Culture & Leadership | Staff & Provider Engagement
Real-Time Coaching & Feedback: At-The-Elbow Support for Success
Unlock the power of coaching to inspire, engage, and gain buy-in from your team. In this interactive webinar, you’ll hear from nursing and physician leaders on how they leveraged practical coaching techniques to build trust, foster accountability, and align your team around shared goals. Discover strategies to overcome resistance, communicate with influence, and create a
Learn more -
Culture & Leadership
Leading through Listening: A Conversation with Garrett South
Join us as Garrett South, Director of Patient Experience at California Hospital Medical Center, shares his inspiring journey from fifth-grade class representative to healthcare executive. In this episode, Garrett discusses the power of connection and belonging in a world reshaped by post-pandemic social isolation.
Learn more