No Time to Care: Empowering Caregivers to Transform the Patient Experience

Charles Kunkle, Engagement Coach, Navigator Leadership

How do you get a multigenerational workforce, who is feeling overwhelmed and burned out, to become motivated and accountable owners to their unit? The answer is enroll them in the MEA program, a 10 step, unconventional, results proven program that is guaranteed to improve both patient satisfaction and staff engagement. In this webinar, participants will learn how to first understand what motivates their staff and then provide fun and creative programs, as well as the knowledge and skill set to ensure a positive patient experience as well as create the ultimate working environment.