No Time to Care: Empowering Caregivers to Transform the Patient Experience
Charles Kunkle, Engagement Coach, Navigator Leadership
How do you get a multigenerational workforce, who is feeling overwhelmed and burned out, to become motivated and accountable owners to their unit? The answer is enroll them in the MEA program, a 10 step, unconventional, results proven program that is guaranteed to improve both patient satisfaction and staff engagement. In this webinar, participants will learn how to first understand what motivates their staff and then provide fun and creative programs, as well as the knowledge and skill set to ensure a positive patient experience as well as create the ultimate working environment.
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Staff & Provider Engagement
Caring for the Workforce: Five Strategic Areas to Address Well-Being in Healthcare
The Beryl Institute releases “Caring for the Workforce: Five Strategic Areas to Address Well-being in Healthcare,” identifying the efforts of organizations in addressing the health and wellness of employees and the impact of their efforts on staff engagement, patient experience and organization culture. The paper is based on results from a community inquiry and complemented
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Staff & Provider Engagement
Caring for the Workforce: Five Strategic Areas to Address Well-Being in Healthcare
This webinar looks at the tangible practices healthcare organizations are putting in place to care for their workforce to ensure their well-being. A panel of presenters will each share a case study from their organization, having faced this opportunity head-on. Their stories reflect the collective voices of the patient experience community, especially those who are
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Environment & Hospitality | Staff & Provider Engagement
Lost Belongings Workgroup (November 15, 2023)
1pm ET / 12pm CT / 11am MT / 10am PT –The Lost Belongings Workgroup is a meeting space for those interested in conversations and solution generation with patient advocates working to improve lost belongings policies and practices.
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