Patient Family & Community Engagement | Staff & Provider Engagement

Navigating the “Perfect Storm”: Leading with a commitment to human experience

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Patient Family & Community Engagement

PX Chat on PFA/PFACS: Sustaining/Growing (June 4, 2025)

12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers on the support and resources needed to address efforts around sustaining and growing PFAs and PFACs in their organizations. Breakout discussion groups allow you to share your challenges, celebrate your
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Quality & Clinical Excellence | Staff & Provider Engagement

Good to Great: A Team Approach to Excellence

In 2023 Hartford HealthCare’s Human Experience Team embarked on a Good to Great (G2G) journey to identify teams that have the biggest impact on the metric of likelihood to recommend. The journey began with an analysis of patient experience and colleague engagement data from inpatient units across Hartford HealthCare. By analyzing data for likelihood to
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Patient Family & Community Engagement | Quality & Clinical Excellence | Staff & Provider Engagement

Compassion Rounds: Connecting with Patients and Families Beyond a Diagnosis

During a hospitalization, medical rounds address the patient’s physical needs but often fall short of addressing emotional and spiritual needs. Compassion rounds is an innovative program that focuses on a patient’s mind, body and spirit. It assists families in finding hope, strength, and peace. The goal is to empower patients and families to learn new
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