My Life, My Story: Putting the Person Above the Problem
Published March 22, 2022
My Life, My Story (MLMS) is a VA-wide program that enhances patient-centered care by integrating Veteran life stories into the medical record, impacting the Veteran, the interviewer, and front-line staff. The webinar will explore a MLMS project focused on Veterans with spinal cord injuries with a brief overview of various forms of life-story work, such as narrative medicine, dignity therapy, and narrative therapy. Components that have been successfully implemented over the past five years and established a successful and sustainable program will be reviewed. We will share reflections from the experience and share survey and published results from previous MLMS contributors and recipients.
Susan Nathan, MD | Palliative Care Physician, VA Boston Healthcare System
Maggi A Budd, PhD, MPH, ABPP | Rehabilitation Neuropsychologist, VA Boston SCI/D
Isabella Channell, B.S. | Boston VA Healthcare System Psychology Practicum Student and Master’s Candidate in Mental Health Counseling and Behavioral Medicine at Boston University School of Medicine
Related content
-
Culture & Leadership | Staff & Provider Engagement
Breaking Down Silos to Recruit, Retain, and Reignite Volunteer Engagement
Published April 21, 2026
Let’s face it – SILOs (Separate Interests with Limited Outcomes) are holding us back. In our teams. In our systems. In our communities. But what if you had the tools to break down those barriers and build bridges that spark real, lasting connection? Join this webinar to explore practical strategies for breaking down silos and
Learn more -
Infrastructure & Governance | Staff & Provider Engagement
At the Ready! An Innovative Volunteer Float Pool and Its Positive Ripple Effects
Published November 20, 2025
Have you ever faced an urgent request from a colleague, knowing the perfect volunteer to fill their request but unsure if they are onboarded, trained, and available? This session will explore the creation and implementation of the “At the Ready!” volunteer float pool at Mount Sinai Hospital, highlighting its transformative impact on our response to
Learn more -
Patient Family & Community Engagement
Co-Designing a Patient-Facing Version of a Mental Healthcare Pathway for People Receiving Dialysis
Published November 12, 2025
A Community Advisory Committee comprised of nine members with lived experience of kidney failure, identified the need for a patient-facing version of a mental healthcare pathway for people receiving dialysis in Alberta, Canada. Recognizing that healthcare tools to support person-centred care practices should be available in lay language, our team (comprised of Community Advisors and
Learn more