Mother-baby Care: Creating Exceptional Patient Experiences
Mindy Jones, MSN, RN, C-EFM, C-ONQS | Nurse Manager, Owensboro Health Regional Hospital
Julie Westrick, RN, MSN, CPXP | Nursing Executive, SONIFI Health
Hospitals that put extra effort and strategy into making a new mom’s stay exceptional do much more than create a memorable experience at a special moment in time — they give a lasting positive impression that can lead to patient and family brand loyalty for life. Join nursing leaders from Owensboro Health Regional Hospital and SONIFI Health for tips on how your hospital’s mother-baby unit can cater to the special needs of this unique patient population before, during and after delivery.
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Mother-baby Care: Creating Exceptional Patient Experiences
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