Monthly Member Meet-up (October 2026)
9:00 AM PT / 12:00 PM ET / 5:00 PM London – Join us for an informal member networking meet-up designed for open conversation and connection. With no formal agenda, this session is simply a space to show up with questions, engage with peers, and exchange ideas with fellow members and our membership team. All are welcome – new and longtime members alike.
*Member Meet-Ups are a member benefit. The event is not recorded and does not offer patient experience continuing education credit (PXE).
Related content
-
Staff & Provider Engagement
Rebuilding Trust After Bondi Beach: Healing Patients, Protecting Caregivers, and the Sacred Work of Care
Published August 6, 2026
The Bondi Beach tragedy of December 14, 2025 profoundly disrupted Australia’s collective sense of safety, belonging, and trust. Beyond the immediate loss of life and injury, such events exert lasting impacts on healthcare systems and the people who work within them. This article explores how trust can be rebuilt not only for patients and communities,
Learn more -
Staff & Provider Engagement
I felt more confident that it would work for me: A Grounded Theory of Person-centered Interprofessional Collaboration Based on Patients’ Lived Experiences
Published August 8, 2025
Interprofessional collaboration (IPC) is considered the highest standard of practice for delivering care to patients with multiple, complex, and chronic conditions. Despite reported benefits of IPC, the voice of the care receiver and how or whether they experience IPC is underexplored. Our objective was to examine patients’ experiences with IPC in two rural primary care
Learn more -
Staff & Provider Engagement
Nurses’ Perceptions of Medical Services in Acute Care Hospitals in the Post-COVID-19 Era
Published August 6, 2026
Purpose: This study aimed to clarify nurses’ perceptions of healthcare services in acute care hospitals. Methods: A cross-sectional, anonymous, web-based questionnaire was conducted using SurveyMonkey. Participants were selected using convenience sampling. The survey included questions about the participants’ basic attributes and the 22-item M-SERVQUAL scale (a modified multiple-item scale for measuring consumer perceptions of medical service quality). Data
Learn more