Is Timing Everything?: The Role of Time on the Relationship between Patient-Centered Communication and Provider Empathy
Published August 8, 2024
Several studies have indicated that providers that successfully implement patient-centered communication (PCC) practices related to health literacy and exemplify higher levels of empathy improve patient health outcomes. Time is frequently noted as a barrier when implementing PCC practices.
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Background: Empathy is essential for emergency medicine physicians, impacting patient outcomes and experiences, especially in the fast-paced emergency department (ED). However, empathy often declines during medical training, negatively affecting care. Little is known about how emergency medicine trainees perceive their empathy compared to their patients. Objective: This study aimed to explore the correlation between patient
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Innovation & Technology | Patient Family & Community Engagement
De l’écoute à l’action : comment la voix du patient façonne les soins ?
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Webinaire gratuit en français – 17 septembre 2026 | 15 h 00, heure de Paris – Comment la voix du patient façonne-t-elle vraiment la conception des soins ? Cette table ronde réunit des professionnels de santé français qui réinventent l’écoute patient pour améliorer le parcours de soins, au-delà des enquêtes classiques : patients partenaires, ateliers
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Culture & Leadership | Patient Family & Community Engagement
Reflections on “What Matters”
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Complimentary – Learn how the “What Matters to You?” movement began in Scotland and how 14 years of asking this powerful question has influenced person-centered care around the world. Through practical examples and lessons learned, this webinar explores ways to strengthen partnerships, support shared decision-making, and ensure care is guided by what matters most to
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