Leading Healthcare & PX Teams with Clarity, Confidence and Courage
Headliner Webinar – 2pm ET / 1pm CT / 12pm MT / 11am PT – A healthy, empowering, and inclusive work culture inspires trust and engagement, making it easier to recruit and retain top talent. Yet, it’s harder than ever in this constantly changing world of burnout and overwhelm. In this webinar, healthcare leaders will learn to maximize human potential with a focus on well-being, leveraging the Culture CARES® model to transform business outcomes.
Speaker: Marcia Donziger, Award-Winning Health Leader, Speaker, Author, Survivor & Optimist, Vital Biz Consulting
– Discover 5 key levels of the CARES® model and how it can be applied to transform healthcare cultures, team dynamics, and patient outcomes.
– Gain practical insights that can be applied the next day, along with best practices for fostering a healthy, empowering, and inclusive culture.
– Learn from a case study of a patient advocacy organization on how they increased their employee Net Promoter Score by 250% in one year by implementing the CARES® framework.
*Headliner webinars are complimentary. Space is limited. If the webinar reaches capacity, registrants will have an opportunity to join a waitlist. The webinar replay will be provided to all registrants. Your registration will opt you in to receive a one-time email follow-up from the sponsoring organization.
Staff & Provider Engagement
Creating a Culture of Care & Respect: A Shared Responsibility for Those Serving and Being Served
In this Learning Bite, Hartford Healthcare shares its journey to a culture change to mitigate workplace violence. The system-wide program, “Mutual Care Mutal Respect,” TM mandates a caring environment based on shared responsibility between colleagues, providers, patients, and visitors. Learn how this journey has created healthcare experiences where people feel respected and cared for.Learn more
Environment & Hospitality | Quality & Clinical Excellence | Staff & Provider Engagement
PX Chat: Structuring Your PX Efforts
1pm ET / 12pm CT / 11am MT / 10am PT – How are experience efforts structured within your organization? What works well and what lessons have you learned throughout your experience journeys? Join The Beryl Institute community for an opportunity to connect with your peers and discuss big questions in healthcare centered around theLearn more
Patient Family & Community Engagement | Staff & Provider Engagement
See It, Say It, Save It: Empowering Employees to be a Part of the Solution to Patient Belongings
This webinar explores the impact of lost belongings on the patient, their families, and your organization. You will hear best practices for empowering and motivating your staff around the patient belongings process through awareness, education, recognition, and incentive programs. Key learnings will be shared about the See it! Say it! Save it! Program, launched inLearn more