Leading Healthcare & PX Teams with Clarity, Confidence and Courage
Published March 12, 2024
Complimentary – A healthy, empowering, and inclusive work culture inspires trust and engagement, making it easier to recruit and retain top talent. Yet, it’s harder than ever in this constantly changing world of burnout and overwhelm. In this webinar, healthcare leaders will learn to maximize human potential with a focus on well-being, leveraging the Culture CARES® model to transform business outcomes.
Speaker: Marcia Donziger | Award-Winning Health Leader, Speaker, Author, Survivor & Optimist, CEO & Founder of Vital Biz Consulting
Learning Objectives:
– Discover 5 key levels of the CARES® model and how it can be applied to transform healthcare cultures, team dynamics, and patient outcomes.
– Gain practical insights that can be applied the next day, along with best practices for fostering a healthy, empowering, and inclusive culture.
– Learn from a case study of a patient advocacy organization on how they increased their employee Net Promoter Score by 250% in one year by implementing the CARES® framework.
*Headliner webinars are complimentary.
Sponsored by:
Related content
-
Staff & Provider Engagement
The Happiness Advantage: Reenergizing Healthcare Teams to Improve Patient Experience
Published December 18, 2025
In this Learning Bite, Jenn Wells shares how Hancock Health follows the principles from the book The Happiness Advantage to reenergize exhausted teams. Grounded in practical, healthcare-specific examples, this session explores simple mindset shifts leaders can use to build resilience, rekindle joy at work, and create a culture where caring for patients begins with caring for those
Learn more -
Staff & Provider Engagement
Transforming Care from the Inside Out: The Impact of Peer Coaching on Provider Well-Being and Patient Experience
Published June 26, 2026
Learn how Dartmouth Health is transforming care from the inside out through peer coaching. Jason Vallee, PhD, explores how supporting provider well-being through a structured coaching program improves engagement, reduces burnout, and enhances the patient experience.
Learn more -
Culture & Leadership
What Matters Most: Advancing Human-Centered Care Through a Simple Question
Published July 6, 2026
In this episode, host Kiia Lappalainen sits down with Claire Snyman and Angela DeVanney of What Matters to You World to explore how one simple question—“What matters to you?”—can transform healthcare experiences. Drawing on both professional and personal perspectives, they share powerful stories illustrating how understanding what matters most to patients leads to more personalized
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Leading Healthcare & PX Teams with Clarity, Confidence and Courage
$0.00
ACCESS NOW