Lost Belongings
Published October 18, 2021
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Environment & Hospitality
Managing Patient Belongings: A Shared Responsibility
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By Cathy Mixon Patient Relations Liaison M Health Fairview On behalf of the Lost Belongings Workgroup of the Patient Advocacy Community This PX blog is the second in a series that builds on the content from “Where Are My Things? Best Practices for Safeguarding Patient Belongings in Hospitals,” a handbook for those managing patient belongings
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Environment & Hospitality | Patient Family & Community Engagement
Designing for Pediatric Patient Experience: Expert Insights and Innovations in the Healthcare Built Environment
Published July 29, 2024

Incorporating patient-centered and participatory design into healthcare environments is a key strategy for creating spaces that are both supportive and functional. Engaging patients and their families in the design process ensures that these environments meet their specific needs and preferences, ultimately leading to better patient outcomes and experiences. This report shares the essential elements related
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Environment & Hospitality | Staff & Provider Engagement
Trust Me: Building Trust Through Humanism and Compassion
Published October 19, 2023
Do your patients trust you to provide compassionate care? If they don’t, the impact on the healthcare system can be devastating. Learn the six behaviors that patients and families say are needed to help build trust with their clinicians. Discover the critical role that compassion and humanism play in building trust and improving the human
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