Environment & Hospitality | Patient Family & Community Engagement | Quality & Clinical Excellence | Diversity Equity and Inclusion

Lessons from Interpreters: Improving Health Equity and Inclusion for all Patients

Michelle Harris | Manager, Interpreter Services, Michigan Medicine
Christa A. Moran, NIC, MEd, CoreCHI | Supervisor, Interpreter Services, Michigan Medicine

Interpreters are one of the few individuals who experience all facets of the health care system. In this webinar, participants will learn how interpreters’ suggested improvements for Limited English Proficient (LEP) and deaf patients were implemented for all patients which resulted in the break-down of barriers to care and reduced discrimination, benefitting all facets of experience across their healthcare system.

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