Leadership matters: A conversation with Dr. James Hildreth
Published August 5, 2020
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Culture & Leadership
Leading in Turbulent Times: Why Experience is Essential to Healthcare’s Future
Published May 4, 2025
Healthcare systems around the world and throughout our community are being buffeted from all sides, with higher acuity patients, a vulnerable and stressed workforce, unsure finances and support structures, and even challenges to long-held medical truths. For as much as we traversed a once in a lifetime moment through the pandemic years, the residual effects
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Culture & Leadership | Staff & Provider Engagement
Enterprise Volunteer Management: From Silo to Systemness
Published March 4, 2025

The ever-changing healthcare environment has required hospitals across the country to rethink how they deliver care and support services. Inova Health System in Northern Virginia has been on a transformational journey to embed a culture of collaboration across the organization. Volunteer Services is one of the areas that has shifted from a silo-based to an
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Culture & Leadership | Staff & Provider Engagement
Fundamentals of Patient Experience: Program Information Session
Published June 17, 2026

Complimentary – 8:00 PM AST (Arabia Standard Time) – Join The Beryl Institute and Dr. Ahmed Abdelkawy for an informational webinar about the Fundamentals of Patient Experience: A CPXP Preparation Program. Delivered bilingually in Arabic and English, this program supports Arabic-speaking professionals preparing for the Certified Patient Experience Professional (CPXP) exam. This session will provide
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